Privacy Policy

Last Updated: February 2026

At Aqaratana, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.

1. Information We Collect

1.1 Personal Information

Name, email address, and phone number
Account credentials and profile information
Property listing details and photos
Payment and transaction information
Communications with other users and support staff

1.2 Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, features used)
Cookies and similar tracking technologies
Location data (with your permission)

2. How We Use Your Information

We use the collected information to:

Provide and improve our services
Process transactions and manage your account
Send you important updates and notifications
Personalize your experience on the platform
Prevent fraud and ensure platform security
Comply with legal obligations
Conduct analytics and research to improve our services

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Other Users: Property details and contact information visible in listings
Service Providers: Third parties who help us operate the platform
Legal Authorities: When required by law or to protect rights and safety
Business Transfers: In case of merger, acquisition, or asset sale

4. Data Security

We implement industry-standard security measures including:

Encryption of data in transit and at rest
Secure server infrastructure
Regular security audits and updates
Access controls and authentication protocols

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications
Disable cookies in your browser settings
Request a copy of your data
Object to certain data processing activities

6. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account at any time.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

9. International Data Transfers

Your data may be transferred to and processed in countries outside Syria. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@aqaratana.com

Phone: +963 11 XXX XXXX